FAQ

What makes 10th different than other rental companies?

10th Collection focuses on contemporary furniture pieces. Think West Elm, CB2 and your favorite design-forward furniture stores. Our pieces are always purchased new as opposed to used/vintage and we work hard to keep them in the best condition. We want you to be as proud of the pieces you book as we are of our collection! We're also full service which means we set up our furniture as opposed to just dropping it off for you to set up. We don't want you breaking a sweat! We are based out of Austin, TX and love to travel to other cities. We are your go-to company for all event furniture rentals.

 

I love your furniture and want to use it for my event. Now what?

Great! You have a couple of options. You can scroll through our website and choose pieces that you love and either submit a wishlist or shoot an email to hello@10thcollection.com with your selects to check availability for your event date. If you aren't sure which pieces you want or how to put them together, reach out to us and we'll help you figure out your style and the best furniture fit! 

 

Where do you deliver?

Our warehouse is located in Round Rock, TX just outside of Austin city limits. We deliver to Austin and surrounding areas. We love to travel and also serve Houston, San Antonio, DFW, Waco and everywhere in between. 

 

How much does delivery cost?

Our delivery fee starts at $400.00 within Austin and may increase based on various factors such as venue location, items rented and size of truck(s) needed, as well as delivery times.

 

Do you have a minimum?

Our minimum for delivery in Austin and the surrounding areas is $800.00. This minimum must be met prior to tax and fees. Please note, the minimum increases for events outside of the Greater Austin area.

 

Can I pick my pieces up?

We allow will-call for our essentials collection. We do not allow will-call for our specialty pieces at this time. Thank you for understanding.

 

Can I change my order after signing the contract?

Absolutely! We understand that events are always changing so you're able to swap items on your order of greater or equal value until 30 days from your event date. We do not allow for overall reductions to your order after booking. Additions and substitutions may be added until 14 days out from your event. If last-minute adjustments are requested a rush fee will be applied. 

 

When is my balance due?

The final balance must be paid 14 days before your event date.

 

What if something gets damaged?

Accidents happen! A 10% nonrefundable Damage Waiver is added to your order at the time of booking to give you peace of mind. This waiver amount typically covers minor cleaning and stain removal. If the damage is beyond the waiver amount, client is responsible for the balance and has 14 days to submit payment. If the item is a total loss, the waiver amount will be deducted from the replacement cost and the client is responsible for the balance. Replacement fees typically run 3 - 5 times the rental rate. 

 

What if you don't have everything that I'm looking for or I'm looking for a specific piece?

We love searching and sourcing the perfect pieces. Please let us know if you're looking for something specific so we can help you find it and potentially add to our collection.

 

Will you sponsor my event?

We sponsor a handful of events annually. Please submit a sponsor request form so we can learn more about your event.

Visit Us

6 Indian Meadows 

Suite #100

Round Rock, TX

512-962-0825

*Showroom by appointment only

Services Areas

We deliver to Austin and surrounding areas. We love to travel and frequent Dallas, Fort Worth, Houston, San Antonio and everywhere in between!

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